Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Contact Forms: Name, email address, phone number, property address, and project details you voluntarily submit.

• Website Analytics: Browser type, IP address, device information, pages visited, and time spent on our website, collected through tools such as Google Analytics.

• Cookies: Standard tracking cookies used to improve user experience and analyze website traffic.

• SMS Communications: Mobile phone numbers and communication preferences provided when you consent to receive text messages from us.

2. How We Use Your Information

We use your information to:

• Respond to service inquiries and schedule consultations or property assessments.

• Provide customer support, appointment reminders, and service or project updates.

• Improve website performance and content relevance.

• Send promotional offers and marketing communications when you have provided the appropriate consent.

• Manage customer relationships and communicate information relevant to our services.

3. Data Sharing

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our business, including CRM platforms, website analytics providers, and communication services. These providers are permitted to use information only as necessary to provide services on our behalf and are subject to appropriate confidentiality and data protection requirements.

Mobile Information and SMS Consent: We do not sell or share your mobile phone information with third parties, including affiliates, for their own marketing or promotional purposes. SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. SMS Communications

When you provide your mobile phone number and consent to receive SMS communications from Green Solutions Landcare, you may receive text messages related to our services.

Types of Messages: Depending on your preferences and consent, messages may include:

• Appointment reminders and scheduling confirmations.

• Property assessment and consultation updates.

• Service updates and project notifications.

• Account and customer service notifications.

• Promotional offers, seasonal service announcements, and other marketing communications.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply.

Opting Out: You can opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you will receive no further SMS messages unless you choose to opt in again. You may receive a final confirmation of your opt-out request.

Customer Support: For assistance with SMS communications, reply HELP or contact us directly at info@greensolutionslandcare.com or (859) 225-2496.

Consent: Your consent to receive marketing SMS messages is voluntary and is not a condition of purchase or receiving services from Green Solutions Landcare.

We use mobile phone information only for the communication purposes described in this policy and in accordance with your consent.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

6. Your Choices

You may request to:

• Access, correct, or delete your personal information.

• Opt out of marketing emails using the unsubscribe link included in those communications.

• Opt out of SMS communications by replying STOP.

• Disable cookies through your browser settings.

• Update your communication preferences by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, communication practices, or legal requirements. Any revisions will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is collected or used, please contact:

Green Solutions Landcare

956 Enterprise Ct, Lexington, KY 40510

Email: info@greensolutionslandcare.com

Phone: (859) 225-2496

Website: https://greensolutionslandcare.com